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Strategies for the Social Web for Documentation - March 9 2011, Chapter Meeting

The social web can be perceived as intimidating, live-saving, risky, or a black hole of productivity loss. Learn how to take a strategic approach to integrating social media to accomplish your overall documentation goals.

Learn how to:
  • Identify specific types of tools for the social web, such as tags, blogs, or wikis
  • List potential roles, risk areas and pitfalls
  • Plan a strategy of listening, then participating, then building and supporting a social platform or community


Please purchase tickets in advance at the following link:

Speaker Bio - Anne Gentle

Anne Gentle performs the fanatical task of technical writer and community documentation coordinator for a newly formed open source project, OpenStack, which enables organizations to bring cloud computing solutions to their people. She wrote the book about using social publishing techniques for technical documentation titled Conversation and Community: The Social Web for Documentation.

Anne also volunteers as a documentation maintainer for FLOSS Manuals, which provides open source documentation for open source projects. She writes a blog at justwriteclick.com and welcomes feedback and conversation there. She's an active member of the Society for Technical Communication, serving as the chair of the Editorial Advisory Panel for their Intercom magazine as well as on a special Social Media Task Force. As the mom of two young boys, she loves to be busy and on-the-go.


6:30 - 7:00 PM: Networking, light food, and refreshments
7:00 - 8:30 PM: Program and Q&A

Meeting includes light food and refreshments.


Tech Ranch-Austin
2311 W. Rundberg Lane
Suite 200
Austin, TX 78758
Phone: 512-339-3242


  1. Take Burnet to the traffic light at Rutland (at the Jack-in-the-Box, north from 183, south from Braker).
  2. Turn east on Rutland and go to the light at Metric.
  3. Turn right (south) on Metric.
  4. Turn right (west) at the next light onto Rundberg.
  5. Go to the end of the street (about 300 yards, just on the other side of the railroad tracks).
  6. Turn left into the parking lot.
  7. Turn right as you enter the parking lot and park.
  8. Enter the door about 20 feet to the right of the parking lot entrance. It says “Tech Ranch” on it. Suite 200.


Please purchase tickets in advance at the following link:

If you cannot attend in person, please click the following link to purchase a ticket and register for the webinar:

Webinar registration information is provided at the bottom of the EventBrite ticketing page.

You can pay at the door by exact cash amount or by check payable to "Austin STC Chapter."
Member = $5
Non-member = $10